SureStay by Best Western Charlotte Matthews | Hotel in Charlotte
Hotel in East Forest, Charlotte
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
SureStay by Best Western Charlotte Matthews offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.
This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Deep soaking bathtub
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Shower/tub combination
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Hair dryer
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Private bathroom
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Towels
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Designer toiletries
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Blackout drapes/curtains
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Bed sheets
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Air conditioning (climate-controlled)
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Bulk dispenser for toiletries
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Recycling
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Free newspapers
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Turndown service
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Safe
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Water-efficient showers only
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Eco-friendly cleaning products provided
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Connecting rooms available
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LED light bulbs
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Free local calls
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Free buffet breakfast available daily 6:00 AM–9:00 AM
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Coffee/tea maker
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Refrigerator
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Free self parking on site
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Wheelchair-accessible parking available
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Visual alarms in hallways
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Wheelchair accessible (may have limitations)
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Elevator
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Handrails in stairways
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Well-lit path to entrance
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Wheelchair-accessible parking
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Braille signage
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Windsurfing
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Kayaking
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Sailing
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Golfing
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Hiking/biking trails
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Bicycle rentals
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Scooter/moped rentals
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Water skiing
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Rafting
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Horse riding
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24-hour fitness center
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Premium channels
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LCD TV
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Cable channels
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Business center
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Computer station
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ATM/banking services
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Elevator
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Banquet hall
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Front-desk safe
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Vending machine
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English
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Biodegradable coffee stirrers
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Biodegradable drinking straws
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No plastic soda bottles
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Smoke-free property
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No plastic drinking straws
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Reusable tableware only
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Vegetarian dining options
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Reusable cups only
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Local culture & ecosystem education
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Annual offsets purchased for at least 10% of carbon footprint
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Humane treatment of captive wild animals
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Local artist showcase
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No plastic coffee stirrers
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At least 80% lighting from LEDs
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TV in lobby
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No plastic water bottles
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Locally-owned & organized tours & activities
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Vegan dining options
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Double-glazed windows
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Refrigerator
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Laundry facilities
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Change of bedsheets (on request)
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Daily housekeeping
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Change of towels (on request)
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Dry cleaning service
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Multilingual staff
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Laundry facilities
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Luggage storage
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Turndown service
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24-hour front desk
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Available in some public areas: Free WiFi and wired Internet
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Available in all rooms: Free WiFi
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Vegetable garden
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Room, 1 King Bed, Non Smoking, Refrigerator
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Standard Room, 1 King Bed, Accessible, Refrigerator
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
No, this East Forest hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the East Forest hotel starts from $92 per night with includes Breakfast, Laundry, Wheelchair Accessible, Security/Safety, Bedding/Linens, Kitchen, Toiletries, Guest Services, Business Services, Wellness Facilities, Child Friendly, Internet, Air Conditioner, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the East Forest hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the East Forest hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
