Embassy Suites by Hilton Richmond | Hotel in Richmond

| 7.4 (1001 Reviews) | Pet Friendly 1 Bathroom

Richmond Hotel | Embassy Suites by Hilton Richmond

Hotel in Richmond

2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a conference center, and self parking.
Housekeeping is available on request.
Embassy Suites by Hilton Richmond offers 225 accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 2:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available late check-in fee for check-in between 3:00 am and 6:00 am minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!

Payment Policy

Uncovered self parking fee: usd 10.00 per night pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 3:00 am and 6:00 am late check-out is available for a fee (subject to availability) rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David

May 13, 2026 01:05:00 AM

Review Score: 4

Summary: The property itself is in rough shape. Only 2 of the 4 elevators were operational causing long delays for upper floor guests. Our room was clean, but: 1) The bathroom door would only close if lifted and slammed. The hinge wasn't fully screwed into the jamb and the maintenance person who visited the room claimed " it can close" so he performed no work. Not good for a couple where one of us had recent back surgery and the other has a bum shoulder. 2) One of the sheer curtains was missing in its entirety, prohibiting privacy while lighting the room. The second sheer was shredded, with large gaping holes. 3) The room was covered in leftover double-sided tape from somebody's room decorations. There were numerous on the walls and ceiling. 4) The bedroom desk lamp (designed to be a desk to ceiling mounted item) wasn't screwed into the ceiling and would topple over when switched on or off. The lamp was wrapped in blue tape, so I have to assume that hotel staff knew of this deficiency. 5) The suite door was missing a sweep, leaving a large gap under the door which allowed all of the hallway and atrium noise to filter into the room. 6) The shower pan leaked all over the bathroom floor. The doors sealed properly, but the leak was from the bottom of the shower itself. 7) Most importantly, the A/C was non-functional. Our room was 80 degrees and the hotel's resolution was to provide a box fan to circulate the hot air. This hotel has been entered onto our "no go" list. 2 out of 10 at best.

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FAQ's

Is this Richmond hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Richmond hotel have a swimming pool?

Yes, this Richmond hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Richmond hotel?

Best-rates for the Richmond hotel starts from $161 per night with includes Bar, Pet Friendly, Wheelchair Accessible, Security/Safety, Wellness Facilities, Child Friendly, Internet, Air Conditioner, Pool, TV, Accessibility, Toiletries, Guest Services, Breakfast, Kitchen, Parking, Business Services, Bedding/Linens, Laundry, Balcony/Terrace, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Richmond hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Richmond hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Richmond hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Richmond hotel?

Based on the information reported by the owner or manager, the Richmond hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Richmond hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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